Delete your Jackaroo Clash account
Delete in the app (instant)
- Open Jackaroo Clash and tap the Settings (gear) button.
- Scroll down and tap Delete account.
- Confirm with Delete forever. Your account is deleted immediately and you are signed out.
Request by email
No longer have the App? Email hello@hookreplay.dev with the subject “Delete my Jackaroo Clash account”. Send it from the email address of the Google or Apple account you signed in with, or include your in-game username. We may ask you to confirm that the account is yours, and we complete the deletion within 30 days.
What is deleted
- Your account and sign-in links (device ID, Google or Apple ID, email); for Apple, we also revoke the App's Sign in with Apple access
- Your push notification tokens
- Your username, avatar choices and rename history
- Your friends list and pending friend requests
- Your leaderboard scores and stored game data
What is kept, and for how long
- Encrypted database backups that may contain your data are overwritten within 14 days.
- Short-lived technical logs (such as IP addresses) are removed within 30 days.
- A minimal deletion record (the internal account ID only) so the deleted account can't be silently restored.